True Confessions – Fast Food, Short Fuse

Show Notes

If you have ever let your frustrations at a drive-thru get the best of you, then today's episode will remind you that you are not alone! Kelly also gets Jill to tell a story she has never shared before.
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Audio Transcription

Jill Donovan:
Welcome back to CEO-ish. Kelly Smith, thank you for being here with me today.

Kelly Smith:
Thanks for having me.

Jill Donovan:
You are here with me… You have been with me every single bracelets podcast except for three people.

Kelly Smith:
Okay. Who are they?

Jill Donovan:
Okay, Pat Boone.

Kelly Smith:
Oh, well, happy to give the seat up for Pat.

Jill Donovan:
Okay, Addison Price, who’s Miss Oklahoma?

Kelly Smith:
Yeah. Okay, also happy to give the seat up for her.

Jill Donovan:
On her way to Miss America-

Kelly Smith:
She’s a lot cuter than I am.

Jill Donovan:
And do you know the third one?

Kelly Smith:
Oh, legendary [Judy Riemer 00:00:23].

Jill Donovan:
Judy Riemer.

Kelly Smith:
Yeah.

Jill Donovan:
Okay. So I asked my mom if she would come back to do another-

Kelly Smith:
Oh, I would love to see her again.

Jill Donovan:
I just want… I said, “Mom, I will fly you here. Could you come anytime during the month of November, three days, five days, as long as you want.”

Kelly Smith:
Right, because it’s Thanksgiving so it works out.

Jill Donovan:
Please? I’m so thankful for you, mom. She’s 79, almost 80.

Kelly Smith:
Okay.

Jill Donovan:
And I sent her a text, “Mom, I will fly you here. Just tell me when you can come. We’re here most of the month of November.” She wrote me back yesterday, a very long bracelets text and said, “Dearest daughter Jill, I loved being with you in Tulsa last month. However, I cannot find three days together during the month of November to come visit you.” She’s almost 80, has, I don’t know… I mean-

Kelly Smith:
You’re her only daughter?

Jill Donovan:
Yes, but she is going to see Johnny next weekend.

Kelly Smith:
No.

Jill Donovan:
Yeah.

Kelly Smith:
Her favorite child.

Jill Donovan:
Yeah. We all know that. So you’ve been with me here every single time, but for those three.

Kelly Smith:
Yes.

Jill Donovan:
Okay. So really quick, today’s a bonus bracelets episode.

Kelly Smith:
Okay. Oh, fun.

Jill Donovan:
And today we’re going to talk… If we’re going to title this, we’re going to title it fast food, short temper.

Kelly Smith:
Uh-oh.

Jill Donovan:
We both have a story and I don’t know your story and you don’t know my story.

Kelly Smith:
Right.

Jill Donovan:
So I want you to start and tell me about your fast food, short temper incident.

Kelly Smith:
Unfortunately, I have way too many of these stories, so I have to choose one.

Jill Donovan:
Choose your best.

Kelly Smith:
Because I have a very short fuse. I just get upset quickly. So yesterday I picked up my kids from school and we were going to go get a flu shot. I was driving around with two kids who are completely irritated that they have to go get a flu shot and one of them is terrified to get a flu shot. And also, it’s a flu shot. Oh, my gosh-

Jill Donovan:
It’s a flu shot-

Kelly Smith:
… get over it.

Jill Donovan:
Yeah.

Kelly Smith:
So we get the flu shot finally. The one kid who’s scared is acting like he’s fainting because he hasn’t eaten all day.

Jill Donovan:
What does his name rhyme with?

Kelly Smith:
Barley.

Jill Donovan:
Okay.

Kelly Smith:
And I don’t have any bracelets sympathy because if you didn’t eat all day long, that’s not my problem.

Jill Donovan:
Okay.

Kelly Smith:
You should have eaten at school. So he’s all dramatic and thing and I’m like, “After the flu shot we will go get some food.” So we’re in one of my favorite restaurants, which is Chick-fil-A. We’re in line. But Chick-fil-A is so popular that it is jam packed full of people at all times at every hour. Well this happens to be dinner time. So, I’m in the drive-through line and I’ve waited a very long time. I finally get my food. P.S., we happen to see one of the workers who is someone who goes to our church.

Jill Donovan:
Oh?

Kelly Smith:
Who is a very sweet boy who happens to also be my son’s age.

Jill Donovan:
Okay.

Kelly Smith:
So I’m thinking this is a 14 year old kid. He’s got a job at Chick-fil-A, given sauces out outside. Like he’s hustling. My kid’s complaining about not getting a lemonade, but whatever.

Jill Donovan:
Barley?

Kelly Smith:
Right. So-

Jill Donovan:
Do they listen to this podcast?

Kelly Smith:
… we say let-

Jill Donovan:
Do your kids listen to this podcast?

Kelly Smith:
No, They don’t even… No. So then we like go, “Hey, Kaden, how are you?” He’s like, “Hi, how are you Mrs. Smith?” Whatever. So we said hello to him. We move forward like we got our food, move forward 10 feet. So I am now stuck because the line is wrapped in a circle around the entire building and the end of the drive-through line is blocking me from leaving the drive-through line-

Jill Donovan:
Like you’re ready to go?

Kelly Smith:
I had food in the car, paid and done.

Jill Donovan:
Okay.

Kelly Smith:
Can’t move. So I’m sitting there and this woman is completely blocking the way. I sit there, wait the whole time. Fine. Finally, there’s a little bit of movement and she’s able to move forward just enough for me to get out.

Jill Donovan:
You get out of your car?

Kelly Smith:
No, no.

Jill Donovan:
Okay.

Kelly Smith:
For me to get out of the line, like move forward and leave the parking lot. This yahoo in his pickup truck who’s got to be 20 years old, roars his car forward and blocks the pickup line again. Now this ding-dong does not realize that he can’t move the pickup line until I leave the front of the line-

Jill Donovan:
Yahoo and ding-dong.

Kelly Smith:
It’s not going to move.

Jill Donovan:
Okay.

Kelly Smith:
This is me in control.

Jill Donovan:
Okay.

Kelly Smith:
Any who.

Jill Donovan:
Any who.

Kelly Smith:
I lose my cool.

Jill Donovan:
What does that look like?

Kelly Smith:
Well, I might’ve called him an idiot as I yelled out the window-

Jill Donovan:
An idiot? Well, you had a lot going on in the span of two hours.

Kelly Smith:
I was tired and done.

Jill Donovan:
Okay.

Kelly Smith:
And so I started slamming on my bracelets horn and I honked… Get away you idiot.

Jill Donovan:
Really?

Kelly Smith:
Yes.

Jill Donovan:
Okay. I never see you do that.

Kelly Smith:
Anyway, it’s all been coming through to reality in my mind that my 14-year-old son’s in the car, I just said hello to another 14-year-old son who goes to my church, who’s standing 10 feet away. I’ve scared him because I honked the horn.

Jill Donovan:
Not to mention you are the head pastor’s wife at this church, for those of you who don’t know.

Kelly Smith:
I mean, possibly. And then I instantly had the regret. I was like, “Oh, okay. All right. All right. I’m sorry.”

Jill Donovan:
Just kidding.

Kelly Smith:
I lost my cool. I’m sorry. Okay. All right. All right. All right. I mean, I was still mad at the guy in the pickup truck, don’t get me wrong. We pulled forward. I got out and then I was instantly like, “Okay, I’m sorry. That was not the way that we should be handling ourselves in the car.”

Kelly Smith:
And then I had to call my husband and tell him that the Peterson family may possibly be mentioning something to him about me losing it.

Jill Donovan:
And then what did your kids think after you left?

Kelly Smith:
Well, the kid in the… My son Charlie was like, “Mom, relax.” And I was like, why was I so upset? I don’t like inconsiderate people.

Jill Donovan:
So, what is the lesson in all of that fast food, short temper?

Kelly Smith:
Well, I mean, big picture, it really doesn’t matter. It probably did not warrant the horn honking and the screaming idiot out the window. I’ve had a bunch of years of acting like that, so I just get so irritated so quickly. But I also simmer down really quickly. But it’s not a great… That’s why I don’t have a Jesus fish on my car. Because that is not something… I admit this is not how Jesus acts. I would like to represent him, but sometimes I just don’t. And so I’m sorry.

Jill Donovan:
Two things I just thought about. One, I want to get you a bumper… Jordan, get Kelly a bumper sticker that has pastor’s wife on board. And then the other thing is, what amazes me is that this really should be a podcast called pastor’s wives real talk.

Kelly Smith:
Yeah, I don’t think anybody can handle-

Jill Donovan:
I dated a pastor, he was going to school to be a pastor when I was in senior high school and somebody handed me a bracelets book that said, Help, I’m a Pastor’s Wife. And I broke up with him.

Kelly Smith:
Well, let me tell you what I would say. I would say, “Guess what? Pastors are real people. Pastor’s wives are real people.”

Jill Donovan:
Yeah.

Kelly Smith:
I’m as irritated as you are when the guy blocks the Chick-filet-A drive-through line.

Jill Donovan:
I’m going to get a fish for you.

Kelly Smith:
Would you be irritated if that happened to you?

Jill Donovan:
No, because I’m just chill, chill Jill.

Kelly Smith:
Oh, that’s right. I forgot. You’re chill Jill.

Jill Donovan:
I’m five years older than you are and so I’ve had my time of being like that. I used to do that.

Kelly Smith:
And by the way, you’re not five years older than I am.

Jill Donovan:
I am-

Kelly Smith:
No, you’re not.

Jill Donovan:
When were you born?

Kelly Smith:
’71.

Jill Donovan:
Oh, ’70. All right, so what month were you born?

Kelly Smith:
July. You’re like six months older than I am.

Jill Donovan:
Okay. Well, I’ve had six months on you. All right. Six months.

Kelly Smith:
But I’m so glad you think that I’m five years younger.

Jill Donovan:
Can you imagine where you’ll be in six months from now?

Kelly Smith:
I will be in a much better place.

Jill Donovan:
We call DoorDash frequently. I think we own stock in DoorDash. So I call DoorDash, though I won’t say the restaurant.

Kelly Smith:
Okay, don’t, don’t.

Jill Donovan:
So I called DoorDash and I ordered… Now I have a thing about wasps, but even more so or equally I have a thing about mayonnaise on a sandwich when I ordered it plain.

Kelly Smith:
Oh, I do know this.

Jill Donovan:
Okay. You know the story?

Kelly Smith:
No, I know your mayonnaise issues.

Jill Donovan:
We order DoorDash very frequently up here and nine times out of 10, unless one of us goes to get it, it will show up with mayonnaise on it. It’s almost like they know-

Kelly Smith:
Because they’re like, “Oh sucker, you’re already here. What are they going to do?” That’s what they do. I’m sorry it is, it’s true.

Jill Donovan:
Jordan. How many times has stuff shown up here with mayonnaise on it?

Jordan:
[inaudible 00:08:08].

Jill Donovan:
Yeah. So we DoorDash from this restaurant and I order three sandwiches. One for me, one for Peanut and I think one for Ireland. Their’s came completely fine. Actually, they ordered pizzas. Can’t mess that up too bad.

Kelly Smith:
Not too bad.

Jill Donovan:
I was so incredibly hungry. Like the point where you go past the point that it’s, forget it, food’s not even going to help. The large turkey sandwich with cheese and lettuce came with a glob of mayonnaise and tomatoes on it.

Kelly Smith:
Oh, no.

Jill Donovan:
Tomatoes and mayonnaise. And so at first I just said I’m going to call the restaurant because… Calling DoorDash, it’s like trying to call-

Kelly Smith:
Right. No, like, “We’ll call you back later.”

Jill Donovan:
Yeah, next year. We’ll give you a credit of $2. Although DoorDash has always been good to credit any issues we’ve ever had. So I called this restaurant and I actually got somebody at the restaurant. So at first I just said, “I am so… My blood sugar is so low and I feel like,” I actually used those words. “My blood sugar is so low that if I…” Now mind you, I’m in my house and can make myself a peanut butter and jelly sandwich. No problem. Okay.

Kelly Smith:
You did not tell someone that your blood sugar was low?

Jill Donovan:
Yeah, I did. Is that what you say when you’re really, really hungry?

Kelly Smith:
Yes, but you don’t actually have blood sugar issues.

Jill Donovan:
I do, when I get super hungry.

Kelly Smith:
Well, I mean, everybody alive does.

Jill Donovan:
Well, I’m one of them. So I was alive. So I said I need to speak to your manager. The manager got on. I then repeated my blood sugar levels are very low right now. I must have that turkey sandwich without mayonnaise.

Kelly Smith:
I cannot lift a knife to have a peanut butter sandwich.

Jill Donovan:
No.

Kelly Smith:
Because I’m so weak.

Jill Donovan:
I live three minutes from this fast food place.

Kelly Smith:
Okay.

Jill Donovan:
My blood sugar was so low I couldn’t get in the car nor find my bracelets or keys. Okay.

Kelly Smith:
Right. You’re seeing spots at this point.

Jill Donovan:
I actually needed to lay down. They said we will call you back. We’ll figure this out. 45 minutes went by. Okay. Yes, Mrs. Donovan… Now this is the point, I don’t want them to know my name-

Kelly Smith:
Yup.

Jill Donovan:
… Sometimes when I call places because my phone is registered to this company, it will show up, it’ll say Rustic Cuff, Jill Donovan. Or just say Rustic Cuff. And so they said Mrs. Donovan. So I’m like, “Good. They don’t know.” Mrs. Donovan, we’re so sorry but we don’t have anybody that can leave the store right now to run another sandwich up to you. And I’m like, “Why aren’t we working this out with DoorDash?” But because-

Kelly Smith:
Or 45 minutes ago?

Jill Donovan:
… Right, and they must’ve had a rush at the restaurant. Because of how low my blood sugar was, I couldn’t even think clearly.

Jill Donovan:
And I mean I could’ve gotten an Uber and gone up to get it and come back. So, they said as soon as we can get somebody to leave the store, we’ll deliver your sandwich without mayonnaise and a tomato. And it gets to a point where it’s the principle-

Kelly Smith:
It is.

Jill Donovan:
… I’m not leaving my house. I know it’s being [inaudible 00:11:15]-

Kelly Smith:
And you’ve already paid for it.

Jill Donovan:
… but that’s going to happen. I am getting my sandwich without-

Kelly Smith:
That’s right.

Jill Donovan:
Yeah, three hours. Three hours.

Kelly Smith:
Okay. You would have been dead in three hours.

Jill Donovan:
I actually was. Somebody had to resuscitate me. Three hours and now just for them to… Imagine this, we had just bought fresh turkey the day before. Okay. I wanted their turkey sandwich. We did not have jalapeno bread.

Kelly Smith:
And you’ve already paid for it.

Jill Donovan:
And the $20 to DoorDash to my house.

Kelly Smith:
Right, right.

Jill Donovan:
So, three hours later. Now, can you imagine my children who have happily eaten a pizza by this point-

Kelly Smith:
They’re on snacks at this point.

Jill Donovan:
… Any crust left for mommy? Can you put some turkey on your pizza crust? So I’m now laying on the couch and I’m like, “Turkey.” Three hours. Beyond that, the phone call, then I then made to this restaurant. I said, “You have no idea my health and you have no idea.” And you can tell that I’m on my bed.

Kelly Smith:
Yes. And you’re talking like this-

Jill Donovan:
Yeah. And then you have that like beeping machine. Like there’s oxygen going. And then guess what he said, the bracelets manager of the store said to me, “Mrs. Donovan, I am so sorry, but by the way, my wife loves Rustic Cuff.”

Kelly Smith:
Oh, oops.

Jill Donovan:
She really-

Kelly Smith:
Oh there is a lesson in this story.

Jill Donovan:
She really, really loves Rustic Cuff, and I just wanted to tell you that we don’t have anybody that can leave the bracelets store right now because we’re so crowded, to bring your sandwich to you, but we’re going to give you a credit.

Kelly Smith:
Okay. No, it’s fine. I’m okay.

Jill Donovan:
There goes my blood sugar back up again.

Kelly Smith:
Oh, I’m just having… Someone got me a ginger ale? I’m okay.

Jill Donovan:
So you know what I did-

Kelly Smith:
Don’t say-

Jill Donovan:
I went to my office, got a bunch of cuffs-

Kelly Smith:
Oh, that was nice of you-

Jill Donovan:
… a gift card, drove it up there and said, “Is your manager here?” No, he had a rough day. He left for the day. I can’t tell you what that did again to my blood sugar. It took it all the way-

Kelly Smith:
… While you were at the restaurant, did you go ahead and get the turkey sandwich without the mayo?

Jill Donovan:
It was all so ruined for me. It was so… And this is the same restaurant, and then we’ll close, the same restaurant that we decided to go… This is crazy. I did not get my sandwich, okay. But my daughters love food from this restaurant. And so at nine o’clock at night, 8:45 they said, “Can we go back up there and get a drink? Blah, blah, blah,” and it’s not far from my home. At 8:58 we get in line. Okay, we’re in line.

Kelly Smith:
Inside?

Jill Donovan:
Nope. In the drive-through. The car in front of us is ordering, ordering, ordering. It was maybe like a whole team of kids. Go through, we get up to the window and I was like, “Yes, I’d like to order a turkey sandwich, no mayonnaise.” You know what they said?

Kelly Smith:
No.

Jill Donovan:
And this is no lie. “I’m sorry ma’am. It’s 9:01 we just closed.” I have never heard of anything like that in my life.

Kelly Smith:
In Russia, I’ve heard of that.

Jill Donovan:
I said, “My blood sugar is again…” So they said, “We’re really…” I said, “I can’t place an order?” “I’m sorry, it’s 9:01, we are closed.” As I watched this car in front of me-

Kelly Smith:
Yes, I’ve been in line since before 9:01.

Jill Donovan:
Yeah. And my kids still want to order from there. What’s the moral of the story?

Kelly Smith:
The moral of the story is… Because I got it about my bracelets story when you were telling yours, is you really don’t know what everybody else you’re encountering is going through. Has had happen that day.

Jill Donovan:
His wife was eight months pregnant.

Kelly Smith:
Oh.

Jill Donovan:
Yup. Yeah.

Kelly Smith:
And she loves Rustic Cuff?

Jill Donovan:
Yup, and I loved sandwiches without mayonnaise, and should never ever, ever have made any blood sugar comments.

Kelly Smith:
Well, I shouldn’t have yelled you’re an idiot out of the window when I’m sure… Can you imagine if that guy came to church and was like, “Hey, I recognize that lady. She called me an idiot and honked her horn at me.” That’s embarrassing.

Jill Donovan:
Yeah.

Kelly Smith:
So, okay, let’s start over.

Jill Donovan:
The lesson is, is it really that big of a deal?

Kelly Smith:
It’s really not.

Jill Donovan:
No.

Kelly Smith:
I mean, unless you really did have a blood sugar issue.

Jill Donovan:
I did, but I mean, I could’ve made myself a peanut butter and jelly sandwich.

Kelly Smith:
Yes, you could’ve. That’s right.

Jill Donovan:
Bless his heart. And so I tried to redeem the situation and make it right. I don’t know if it ever did because the damage is done.

Kelly Smith:
Yeah. But let’s try to be considerate of the people that we’re interacting with.

Jill Donovan:
Let’s go get some fast food.

Kelly Smith:
Turkey sandwich without mayo?

Jill Donovan:
You know what I love about you is that you’re so real that you cause me to tell stories that I’ve never actually verbalized before.

Kelly Smith:
Are we going to actually air this one?

Jill Donovan:
We will definitely air this one even though it is humbling to-

Kelly Smith:
Hopefully the embarrassment will cause us to think before we speak next time.

Jill Donovan:
True.

Kelly Smith:
Maybe.

Jill Donovan:
Thank you, Kelly. I love when you pull stories like that out of me and-

Kelly Smith:
Oh, I got a million of my own, so we’ll do this again.

Jill Donovan:
Awesome. I will see you tomorrow.

Kelly Smith:
Okay.

Jill Donovan:
Thanks, Kelly.

Kelly Smith:
Bye.

Jill Donovan:
Bye.